TIP PMO

What is a Tenant Improvement Project (TIP)?

A Tenant Improvement Project (TIP) is any construction, renovation, or alteration to the tenant’s leased space that goes beyond routine maintenance. TIPs can include interior remodels, structural upgrades, utility modifications, or new tenant build-outs. Because these projects impact airport operations, all TIPs must go through TIP PMO review and approval process before work begins.

What documents do I need to submit?

Please refer to the Resources page for required documents.

How long does the review process take?

While the initial PMO review takes 5-10 business days, DOTA reviews often require additional time (averaging around 30 business days).

When will I receive an update?

You’ll receive an email at each stage of process. If you haven’t heard back within 10 business days, feel free to use the Contact Form on the portal to check-in.

Who do I contact if I have questions?

Use the Contact Form to reach the PMO directly. For urgent matters, contact us directly at TIPSDOTA@oceanit.com or 808-207-5901.

Where can I find guidelines and reference materials?

Please refer to our Resources and TIP Process pages. Everything you need to know to successfully submit your TIP is there.

What happens after I submit my TIP application?

Your submission goes through a multi-step review process. Please refer to TIP Process for full details.

*You’ll be notified at each step via email.

Can I make changes to my TIP application after submitting it?

Yes – but you must contact the PMO directly with your request. Do not submit a brand-new application unless instructed to do so.

What will delay my TIP approval?

Missing documents, lack of lease/space info, submitting to the wrong contact, changes made to scope of work mid-review, not responding to requests for clarification, etc.

Can I make changes to my TIP application after submitting it?

Yes – but you must contact the PMO directly with your request. Do not submit a brand-new application unless instructed to do so.

I’m a contractor doing work for a tenant. Can I use this to contact the PMO with any questions?

Yes. While contractors and design consultants are welcome to contact the PMO with questions, all communications should include the tenant (cc’d on emails or present in meetings). This is to ensure that all submissions are met with accuracy and compliance.